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Delivering Excellence to Our Customers & Sellers Alike
At The Baby Garage, we're all about making the shopping experience as seamless as possible, and that includes our shipping process!
Shop with Confidence from The Baby Garage!
The Baby Garage deals with the best shipping companies in Egypt, ensuring the best shopping experience for our customers, whatever their location throughout the country. We know how to deal with each product, and our couriers work 24/7 to deliver the shipment on time and in perfect condition.
The Baby Garage sends a notification to your e-mail to keep you updated on the shipment status. And, once the order is out for delivery, our courier contacts the customer to confirm the expected delivery date and time. Delivery time can be easily rescheduled when you receive a call from our courier or through our customer service team. If you encounter any issue with the order after the courier leaves, feel free to contact us through live chat, e-mail, or social media accounts.
The delivery fees are calculated based on the area. All you have to do is to add your address to the personal information, and our system will automatically calculate the shipping fees for you. Shipping fees differ depending on the product’s dimensions and weight.
If you order from different sellers, you will likely receive several shipments. However, you pay for the shipment only once.
For more information about your shipment, you can always contact our support team through Live Chat, e-mail, or social media accounts.
If the courier returns an undeliverable shipment, we can’t re-ship this order again. In case you want the order, you should place a new order through our website.
There are several cases of undeliverable shipments:
To ensure smooth delivery, we kindly ask you to provide accurate billing and shipping addresses. Here are a few tips to help you out:
Please avoid entering shipping or delivery instructions in any of the address fields. You can select the Address Type option and choose either Home or Office. Shipping usually takes between 2 to 5 business days, but sometimes shipments can arrive earlier or later than planned.
Grow Your Sales with The Baby Garage Marketplace
The Baby Garage deals with the best shipping companies in Egypt, so you can rest assured that your products are in good hands. From order processing and picking it up to packing, labeling, shipping, and delivery, we handle everything from start to finish. Our couriers deliver 24/7, and we have pickup points all over the country, ensuring maximum customer satisfaction.
Sellers can easily track their shipments through the vendor panel to check the order status. And, to ensure an efficient shipment process, make sure to add the correct airway bill and hand the right order to the courier.
If you want to reschedule the pickup date or encounter any issues, you can reach our customer support team through Live Chat, e-mail, and social media accounts.
All our shipments are insured, so you don’t have to worry about your products. In case of a missing package, we compensate the seller, covering the cost of the item plus any additional fees.
For more information about your shipment, you can always contact our support team through Live Chat, e-mail, or social media accounts.
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